ccv99 Terms and Conditions — Your Rights and Responsibilities

1General Terms and Scope of Agreement

ccv99 ("we", "the company", or "the platform") is an online entertainment and betting service provider operating for users in Bangladesh. By using the ccv99.cam website or any of its associated services, you acknowledge that you have fully read, understood, and agreed to be bound by these terms and conditions ("terms").

These terms form a legally binding agreement. If you disagree with any part of these terms, please refrain from using the ccv99 platform.

1.1 Definitions

• "User" or "Member" — any person who has registered on the ccv99 platform or is using its services.
• "Account" — a user's own registered profile and wallet on ccv99.
• "Services" — cricket betting, slots, live casino, fishing games, and other entertainment products provided by ccv99.
• "Bonus" — promotional offers, cashback, or rewards provided by ccv99.

2Registration Eligibility and Age Requirement

To open an account and use the services on the ccv99 platform, you must meet the following eligibility requirements.

• You must be 21 years of age or older.
• You will operate the account in your own name and for your own benefit.
• All information you provide must be accurate, complete, and up to date.
• You must not have any previously banned or closed accounts on ccv99.
• Each individual may hold only one account. Multiple accounts are prohibited.

2.1 Identity Verification

ccv99 may request a national ID card, passport, or other documents for identity verification at any time. Withdrawals may be limited or suspended until verification is completed.

3Account Management and Security

The security of your ccv99 account is entirely your responsibility. Always follow the account policies listed below.

3.1 Login Credentials Confidentiality

• Do not share your username and password with anyone.
• Always log out when using another person's device.
• If you notice any suspicious activity, contact ccv99 support immediately.

3.2 Account Suspension or Closure

ccv99 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Any violation of these terms and conditions.
• Suspicion of fraud, money laundering, or illegal activity.
• Operating multiple accounts.
• Bonus abuse or attempts to hack the system.

4Deposit, Withdrawal, and Payment Policy

ccv99 supports payment methods that are widely available in Bangladesh. Our deposit and withdrawal policy is detailed below.

4.1 Deposits

• Minimum deposit amount: ৳300 (for each payment method).
• Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited amounts are generally credited to the account instantly.
• In case of technical delays, please contact support.

4.2 Withdrawals

• Minimum withdrawal amount: ৳800.
• Standard processing time: 10–45 minutes.
• Identity verification must be completed before submitting a withdrawal request.
• Withdrawals may be limited if bonus wagering requirements have not been met.

4.3 Currency

All transactions on ccv99 are conducted in Bangladeshi Taka (BDT / ৳).

5Bonus and Promotion Policy

ccv99 offers attractive bonuses and promotions for its members. However, these offers are subject to specific conditions.

5.1 Welcome Bonus

• 100% bonus on the first deposit, up to a maximum of ৳20,000.
• Wagering requirement: 10 times the bonus amount.
• Each user may claim this bonus only once.
• The welcome bonus is automatically credited at the time of the first deposit after registration.

5.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly — the wagering requirements must be met first.
• Multiple bonuses cannot be claimed at the same time unless clearly stated in the promotion.
• Only bets placed on ccv99's services will count toward earning a bonus.
• ccv99 reserves the right to modify or cancel any bonus offer at any time.

6Fair Play and Prohibited Conduct

ccv99 is committed to maintaining a fair and transparent environment. The behaviors listed below are strictly prohibited and may result in account termination.

• Any form of fraud, manipulation, or system exploitation.
• Operating multiple accounts to obtain bonuses.
• Use of software bots, automation scripts, or artificial intelligence.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Pre-arranging betting outcomes with other users (match-fixing).
• Money laundering or transacting with funds from illegal sources.

6.1 Match Void and Dispute Resolution

If it becomes necessary to void the result of a game or betting event due to a technical error, data discrepancy, or force majeure, ccv99 will refund the bet amount or void the result. This decision is final.

7Privacy and Data Protection

ccv99 is firmly committed to protecting the personal information of its users. We use SSL encryption and modern security technologies.

7.1 Data Collection and Use

• Information provided during registration will be used solely for account verification and service delivery.
• Payment information is stored in encrypted form.
• Personal information is not sold to third parties.

For more details, please read our Privacy Policy.

8Responsible Gaming Policy

ccv99 believes that betting and casino games are a form of entertainment and should always be enjoyed responsibly.

• Only play with money you can afford to lose.
• Do not view betting as a way to solve financial problems.
• Contact ccv99 support to set deposit limits, session time limits, or self-exclusion.
• If you suspect a gambling addiction, seek professional help.

For more information, visit our Responsible Gaming page.

9Limitation of Liability and Disclaimer

ccv99 always strives to provide a reliable and uninterrupted service. However, ccv99 is not liable for the following.

• Financial losses arising from a user's own betting decisions.
• Losses caused by internet disconnection or a user's device issues.
• Technical delays by third-party payment providers.
• Force majeure situations — such as natural disasters, cyberattacks, or government restrictions.

9.1 Service Changes

ccv99 reserves the right to modify, limit, or completely discontinue its services at any time without prior notice. However, any valid remaining balance in a user's account will be protected.

10Changes to Terms and Effective Notification

ccv99 reserves the right to update these terms and conditions at any time. In the event of changes:

• Updated terms will be published on the platform and the update date will be shown at the top of the page.
• For significant changes, a notification may be sent to the registered email address.
• Continued use of the platform after changes will be considered acceptance of the new terms.

11Contact and Dispute Resolution

If you have any questions or complaints about these terms, please contact us.

• 24/7 live chat — directly in Bengali.
• Email: [email protected]

We take every complaint seriously and work to resolve it fairly. In matters of dispute resolution, ccv99's final decision is binding.